Ciara Feely, a business growth strategist and coach, shares her insights on how to have effective conversations with clients.
Feely emphasizes the importance of active listening and asking open-ended questions to understand the client’s needs and goals. She suggests that coaches should focus on building a relationship with their clients and understanding their unique perspectives and challenges.
Ciara also discusses the value of establishing clear boundaries and expectations for the coaching relationship, including defining the scope of work and setting realistic goals. She advises coaches to be transparent about their fees and the time commitment required for the coaching process.
Additionally, Feely highlights the importance of following up with clients and monitoring progress over time. She suggests that coaches should help their clients stay accountable and track their progress towards achieving their goals.
Key Take-Aways from Ciara Feely:
- A conversation frame that will guide you to lead a High Converting Client Conversation.
- How to walk away with key buying insights that will help the buyer to say “YES” and give you the edge.
- How to position yourself as a partner and not as a supplier.
Ciara has created a sales process that helps global sales teams WIN business worth millions within a few weeks of working with her.
Her Steps to WIN™ Process is designed to align the sales process according to how the buyer wants to buy. Her focus is on the buyer’s experience with a sales team and building a client-centric sales culture.
Voted one of the Top 10 industry pros to follow by Social Tables, she shares practical sales insights that land with an impact. Her work with sales teams has helped thousands of people see the value of their role and the effect they have on the lives of their clients. That creates happy salespeople who sell with a purpose.